Online Dispute Resolution Platform (ODR-Platform)

According to the European ODR Regulation (Regulation on the extrajudicial online dispute resolution for consumer disputes) have entrepreneurs who sell to consumers, from 01.09.2016 the duty to place a link to the appropriate platform on her page (separated from the headings Conditions and Legal).

Below you can find a link to the online dispute resolution platform ("ODR-Platform").

According to the notification on this website the service will be operational till the 15.02.2016.
If you have any question, please refer to the following contact information: 
Manfred Franz
Talstraße 42
D-86498 Kettershausen
Phone: +49 (0)8333 / 9275333
Fax: +49 (0)8333 / 9275320